Pengaruh Penilaian Produk, Promosi dan Layanan COD (Bayar di Tempat) Terhadap Keputusan Pembelian pada Marketplace Shopee di Sidoarjo
Abstract
This study aims to determine the effect of product rating, promotion, and COD (cash on delivery) service on purchasing decisions at the Shopee marketplace in Sidoarjo. Respondents in this study are consumers who have shopped at the Shopee marketplace who are domiciled in Sidoarjo, with a sample of 80 people. Sampling in this study using non-probability sampling with purposive sampling technique. The data pocessing used PLS (Partial Least Square) with the help of the SmartPLS 3.0 application. Based on the test, the result and conclusions were found that product rating, promotion, and COD service have a positive and significant effect on purchase decision at the Shopee marketplace in Sidoarjo.
Keywords
Full Text:
PDFReferences
Abdillah, W., & Jogiyanto, H. 2015. Partial Least Square (PLS) Alternatif Structural Equation Modeling (SEM) dalam Penelitian Bisnis. Business And Management Research.
Alma, Buchari. 2016. Manajemen Pemasaran dan Pemasaran Jasa. Bandung: Alfabeta.
APJII. 2019. Data Penetrasi Pengguna Internet di Indonesia (Q2) 2019-2020. Available at https://apjii/or.id/ diakses 29 November 2021.
Dwijantoro, Dwi, & Syarief. 2022. Pengaruh Harga, Kualitas Produk, dan Promosi terhadap Keputusan Pembelian Marketplace Shopee. Jurnal Riset Manajemen dan Bisnis. 16(2), 63-76.
Ghozali. 2008. Structural Equation Modelling, Edisi II. Semarang: Universitas Diponegoro.
Halaweh, M. 2017. Intention to Adopt the Cash On Delivery (COD) Payment Model for E-Commerce Transactions: an Empirical Study. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics). 10244 LNCS, 628– 637.
Handayani. 2021. Pengaruh Metode Pembayaran dan Mudahnya Transkasi terhadap Keputusan Pembelian di Zalora Online Shopping. Jurnal Universitas Gunadarma. 15(4), 58–66.
Hariyanto, T. H. & Trisunarno, L. 2020. Analisis Pengaruh Online Customer Review, Online Customer Rating, dan Star Seller terhadap Kepercayaan Pelanggan hingga Keputusan Pembelian pada Toko Online di Shopee. Jurnal Teknik ITS. 9(2).
Katadata. 2021. Adu Pacu E-Commerce, Tokopedia Kembali Salip Shopee di Indonesia?. Available at https://katadata.co.id/ diakses 29 November 2021.
Keller & Kotler. 2012. Manajemen Pemasaran. Edisi 12. Jakarta: Erlangga.
Kidane, T. T. & Sharma, R. R. K. 2016. Factors Affecting Consumers’ Purchasing Decision through E-Commerce. Proceedings of the International Conference on Industrial Engineering and Operations Management. 8-10 March, 159–165.
Kotler, Philip & Keller. 2009. Manajemen Pemasaran. Edisi Ketigabelas. Jilid 1. Jakarta: Erlangga.
Kusumawati, A. 2021. Pengaruh Online Customer Review, Online Customer Rating, dan Layanan Cash On Delivery (COD), terhadap Keputusan Pembelian (Studi pada Konsumen Shopee di Kota Malang). Skripsi. Universitas Muhammadiyah Malang.
Lackermair, G., Kailer, D., & Khanmaz, K. 2013. Importance of Online Product Reviews from a Consumer’s Perspective. Advances in Economic and Business. 1(1), 1-5.
Laksana, M. F. 2019. Praktis Memahami Manajemen Pemasaran. Sukabumi: CV. Al Fath Zumar.
Mitha Febrianan dan Edy Yulianto. 2018. Pengaruh Online Cunsomer Review oleh Beauty Vlogger terhadap Keputusan Pembelian. Jurnal Administrasi Bisnis, 1, 1–9.
Pradika Muthiya Shafa, J. H. 2020. Pengaruh Harga, Ulasan Produk, dan Metode Pembayaran terhadap Keputusan dalam Berbelanja Online melalui Aplikasi Shopee (Studi Kasus pada Pengguna Aplikasi Shopee di Bekasi). Sekolah Tinggi Ilmu Ekonomi Indonesia. Jakarta.
Shopee Seller. 2021. Pusat Edukasi Penjual : COD (Bayar di Tempat), Penilaian Produk dan Penilaian Toko, Tentang Promo Gratis Ongkor & Keuntungannya. Available at https://www.seller.shopee.co.id/edu/ diakses 29 November 2021.
Shopee Seller. 2021. Pusat Edukasi Penjual: Kebijakan Anti-Brushing. Avalaible at https://www.seller.shopee.co.id/edu diakses 29 November 2021.
Tulangow, S. G., Tumbel, T. M., & Walangitan, O. F. C. 2019. Pengaruh Promosi dan Harga terhadap Keputusan pada Pembelian PT. Shopee International Indonesia di Kota Manado. Jurnal Administrasi Bisnis, 9(3), 35.
DOI: http://dx.doi.org/10.33087/ekonomis.v6i2.592
Refbacks
- There are currently no refbacks.
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Ekonomis: Journal of Economics and Business Published by Lembaga Penelitian dan Pengabdian kepada Masyarakat |