Analysis of Career Development on Employee Retention Through Organizational Support as a Mediating Variabel: Survey on Alfamart Employee

M. Ilham Maulana, Asep Muhamad Ramdan, Resa Nurmala

Abstract


The retail industry in Indonesia continues to grow and create many job opportunities in various places. Alfamart, one of the big modern stores in Indonesia, employs a lot of people. Human resource management is an important component in managing and retaining great employees, so organizations must have a retention strategy. This research aims to examine the impact of career development on employee retention, with organizational support as a mediating variable. This study used a quantitative approach, with data collected from 141 employees of Alfamart Sukabumi Area Cisaat and Sukaraja using questionnaires. Data analysis techniques used Structural Equation Modeling (SEM) and Analysis of Moment Structures (AMOS) software. The results showed that career development has a good and significant influence on organizational support, and organizational support mediates the relationship between career development and employee retention. This research suggests that organizations can strengthen career development with organizational support to increase employees' desire to stay in the company.

Keywords


Organizational Support; Career Development; Employee Retention

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References


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DOI: http://dx.doi.org/10.33087/ekonomis.v10i2.2348

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